null

Accessibility Statement

Accessibility Statement for Fastool Now

This is an accessibility statement from Fastool, Inc..

Measures to support accessibility

Fastool, Inc. takes the following measures to ensure accessibility of FastoolNow:

  • Include accessibility throughout our internal policies.

  • Integrate accessibility into our procurement practices.

  • Assign clear accessibility goals and responsibilities.

  • Employ formal accessibility quality assurance methods.

 

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. FastoolNow is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of FastoolNow. Please let us know if you encounter accessibility barriers on FastoolNow:

  • Phone: 888-654-8898

  • E-mail: nate@fastoolnow.com

We try to respond to feedback within 2 business days.

 

Compatibility with browsers and assistive technology

FastoolNow is designed to be compatible with the following assistive technologies:

  • Firefox with NVDA on Windows

  • Chrome with JAWS on Windows

  • Chrome with Edge on Windows

  • TalkBack with Chrome on Android

  • Voiceover with Safari on iOS

  • Voiceover with Safari on MacOS

Fastool Now is not compatible with:

  • Browsers older than 2 versions

  • Assistive technology older than 2 versions

 

Technical specifications

Accessibility of Fastool Now relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

 

Limitations and alternatives

Despite our best efforts to ensure accessibility of Fastool Now , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for FastoolNow:

  1. Google Customer Reviews iframe: Multiple detectable accessibility issues because the content is submitted by customers and the code controlled by Google through an iframe. We are investigating accessible alternatives and monitoring Google's accessibility improvements. Please contact us if you encounter an issue related to Google Reviews.

  2. SearchSpring Search Component: Backward navigation is not consistent and some roles are incorrect because this content is generated by SearchSpring, a 3rd party integration, and we cannot adjust the code it generates. We have provided bug information to SearchSpring. Please contact us if you encounter an issue related to the search component.

  3. SearchSpring Product Filter: Product filter for price is a range slider which is not keyboard operable and does not provide the correct information to assistive technology because this content is generated by SearchSpring, a 3rd party integration, and we cannot adjust the code it generates. We have requested that SearchSpring implement accessible text inputs so users can enter a minimum and maximum price. Please reach out to us if you need to locate a product in a specific price range.

  4. YouTube embedded video player: Is not fully accessible, with many automatically and manually detectable accessibility issues because we cannot adjust the code of the YouTube embedded video player. We have researched alternatives and are monitoring YouTube's progress on accessibility. Please reach out to us for assistance if you are having difficulty accessing video content presented in a YouTube player.

  5. Smile.io Rewards Dialog and Account Integrations: Is not fully accessible, with many automatically and manually detectable accessibility issues because this content is generated by Smile.io, a 3rd party integration, and we cannot adjust the code it generates. We are researching accessible 3rd party plugin options. Please reach out for assistance if you are having difficulty accessing the benefits of our rewards program.

 

Assessment approach

Fastool, Inc. assessed the accessibility of Fastool Now by the following approaches:

  • External evaluation by Zenyth

 

Date

This statement was created on 6 September 2023 using the W3C Accessibility Statement Generator Tool.

 

888-654-8898